Legal & Cookies

OWNER:

Company name: HOLFIM

Registered office: 350 Avenue du Prado 13008 Marseille 8th Arrondissement

Telephone: +331 43 87 12 12

E-mail address: contact@maison-galante.com

Share capital: €110,000

RCS : Marseille  

SIRET: 818 825 051 000 19

VAT: FR23818825051

Publication manager: HOLFIM

Legal representative: HOLFIM

Webmaster: Influence Society

CREATOR:

Company: Influence Society

Telephone: +33 6 31 92 27 53

SIRET : 824 023 063 00020

Intracommunity VAT number: FR48824023063

Legal form: Simplified joint stock company

APE Code: 7311Z

Share capital: €5,000

HEMBER:

Company: Webflow

URL: https://www.webflow.com

DATA PROTECTION ACT

The site has been registered with the Commission Nationale Informatique et Liberté. You have the right to access, modify, rectify and delete information concerning you (art. 34 of the French Data Protection Act). To exercise this right, please contact: contact@maison-galante.com

OPPOSITION TO COLD CALLING

In accordance with article L. 223-3 of the French Consumer Code, consumers have the right to register on the "liste d'opposition au démarchage téléphonique". The relevant article is article L.223-3 of the French Consumer Code, which states:

"When a professional collects telephone data from a consumer, he informs the consumer of his right to register on the list of opposition to telephone canvassing. When this information is collected at the time of concluding a contract, the contract must state, clearly and unambiguously

the existence of this right for the consumer."

Register for free on this list at https://www.bloctel.gouv.fr/

MEDIATOR - DISPUTE RESOLUTION

Consumers who have a dispute with a professional can contact the online dispute resolution platform (RLL): https: //ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR

The site and the information it contains are protected by French intellectual property law and international conventions. With the exception of use by close family members or for private use, the site and any of its content may not be reproduced, republished, transcribed, modified or transmitted without the prior authorization of the copyright holder.

Consumers who have a dispute with a professional can contact AME Conso :

  • or via the Internet(https://www.mediationconso-ame.com), by filling in the form provided, together with the supporting documents.
  • or by post: AME Conso, 197 Boulevard Saint-Germain, 75007 Paris, with supporting documents.

After contacting Customer Service, and in the absence of a satisfactory response within one month, the customer may refer the matter to the Paris Mediation and Arbitration Centre, whose contact details are given below:

AME

11 place Dauphine 75001, PARIS

https://www.mediateurseuropeens.org

DROITS D'AUTEUR - COPYRIGHT

This entire site is governed by French and international legislation on copyright and intellectual property. Photographs, texts, slogans, drawings, images, animated sequences with or without sound are protected by copyright.

as well as all works integrated into the site are the property of HOLFIM or of third parties having authorized HOLFIM to use them. The logos, icons and graphic chips represented on the site are protected by copyright and by articles L.511.1 et seq. of the French Intellectual Property Code relating to the protection of registered designs.

All reproduction rights are reserved and strictly limited, including for downloadable documents and iconographic and photographic representations. Trademarks mentioned on this site are registered by the companies that own them. Any unauthorized use of all or part of these rights by third parties may give rise to legal proceedings.

SITE CONTENT

HOLFIM declines all responsibility for any delay in updating, as well as for any interruption or temporary unavailability of the service. HOLFIM reserves the right to correct the content of this site at any time and without notice. 

Reproductions, on paper or by computer, of the said site and the works reproduced therein are authorized provided that they are strictly reserved for personal and private use.

This excludes any use for advertising and/or commercial purposes, and/or for information and/or in compliance with the provisions of article L.122-5 of the French Intellectual Property Code.

Any reproduction, representation, use or modification, by any process whatsoever and on any medium whatsoever, of all or part of the site, of all or part of the various works that make it up, without having obtained the prior authorization of the publication director, is strictly forbidden, constitutes an infringement of copyright and may result in civil and/or criminal legal proceedings, as well as the payment of damages.

SITE ACCESS

Users of the site acknowledge that they have the necessary skills and means to access and use this site.

HOLFIM cannot be held responsible for elements and events beyond its control related to the use of the site and their effects, or for hardware and/or software incompatibilities and any damage that may result to the user's technical environment, in particular to computers, software, network equipment and any other equipment used to access or use the service and/or information.

It is reminded that fraudulently accessing or remaining in a computer system, hindering or distorting its operation, or fraudulently introducing or modifying data in such a system constitutes an offence punishable by criminal penalties.

HYPERTEXT LINKS

The site authorizes the creation of a hypertext link to its content, subject to :

  • authorization from the site's publication director;
  • not to use the deep linking technique, i.e. the pages of the chouchouhotel.com website must not be nested within other websites.
  • pages from another site, but accessible by opening a dedicated window;
  • mention the source by means of a hypertext link pointing directly to the targeted content.

Any use for commercial or advertising purposes is excluded except as provided.

This authorization does not apply to websites disseminating information of a controversial, pornographic or xenophobic nature, or which may, to a large extent, offend the sensibilities of the general public.

HOLFIM declines all responsibility for the content of linked sites, regardless of the type of link established from or to the HOLFIM site. 

HOLFIM reserves the right to object to its establishment.

TARIFF SALES CONDITIONS

Cancellation or modification by the customer :

1. In accordance with article L. 221-28 of the French Consumer Code, customers are reminded that they do not have the right of withdrawal provided for in article L. 221-18 of the French Consumer Code. 

2. The conditions of sale of the reserved fare specify the terms of cancellation and/or modification of the reservation.

3. Reservations with prepayment cannot be modified and/or cancelled. No refunds will be made for deposits paid in advance. In this case, this is mentioned in the sales conditions of the tariff.

4. When the conditions of sale of the reserved fare allow it:

  • Reservations can be cancelled directly on the Site or Mobile Services via the "Consult or cancel your reservation" section;
  • Changes to bookings can be made directly with the hotel, whose telephone number is specified on the booking confirmation sent by e-mail.

5. In the event of interruption of the stay by the customer, the full price agreed upon will be cashed. In the case of reservations with prepayment, no refund will be granted. 

6. Unless otherwise expressly agreed, the customer must vacate the room by 12.00 p.m. on the day the reservation ends. Failure to do so will result in an additional night's charge. 

7. All reservations are nominative and may under no circumstances be transferred to a third party, whether free of charge, against payment or for commercial purposes.

If you have a complaint about a hotel reservation, the hotel team is at your disposal.

TO WRITE TO US:

Postal address: 350 Avenue du Prado 13008 Marseille 8th Arrondissement

Email : contact@maison-galante.com

PRIVACY POLICY :

When you visit our website, various types of information are collected, including the IP address from which you access the site, the version and type of browser used to access the site, the operating system used, the domains and the time of the request.

This information does not allow us to identify the user, nor is this our objective. We use the information collected for statistical purposes only, mainly to improve the content and presentation of our website.

Please note that we may collect additional data, such as name, postal and e-mail addresses, telephone number, which you provide voluntarily when browsing our site. You can also pay for and use our services using a pseudonym or anonymized data, without providing us with the above-mentioned personal data.

The user has the right to query, access, rectify, oppose and delete personal data concerning him/her for legitimate reasons.

In order to exercise this right, the signatory should contact the data controller or personal data protection officer, if one has been appointed, at the following address XXX. The user also has the right to lodge a complaint with a supervisory authority (CNIL).

We retain your personal data for 3 years to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. Please note that we may need to retain certain information for archival purposes and/or to complete transactions (for example, when you make a purchase or reservation), and you will not be able to modify or delete any personal data you provided after that purchase or reservation.

Cookies:
‍Thiswebsite uses cookies to collect data used for statistical purposes.
Cookies are small files stored on your computer's hard drive; as you browse our site, they monitor your activity and thus provide us with key data enabling us to facilitate navigation. If cookies are stored on your computer, you won't need to enter all the data required to access this site each time you visit. This data enables us to customize our website to suit your tastes and needs, as part of our overall effort to provide you with seamless access to our pages and services. If you do not wish cookies to be stored on your computer, you can use your browser settings to block cookies from our site. To find out how to configure your browser to manage cookies, please visit your browser's Help Center. You can delete cookies already stored on your computer at any time. Please note that blocking cookies may restrict access to certain functions on our site and result in a less streamlined experience.

Disclosure of data to third parties:
‍Unlessotherwise stated in this declaration, all data that you share with us, or that we collect from you when you browse our site, will be kept secret and will not be disclosed to third parties, except where required by law or where the data must be passed on in order to perform the contractual relationship to which you have subscribed. Third-party companies and associates, including online payment companies, will only have access to this data where necessary to process your order. In such cases, we will ensure that the scope of data transmission is kept to the agreed essential minimum. We also impose a strict data protection policy on the personal data you provide to us or that we find. By following this policy, we comply with the provisions of data protection legislation. Please note that we are not responsible for the data you provide to other service providers. We take steps only to ensure that any data about you provided by other service providers is provided in full compliance with the requirements of data protection and privacy laws, as set out in our privacy policy.

Google Analytics:
‍Thiswebsite uses Google Analytics, an analytics service operated by Google that helps sites understand how to personalize their pages to improve user experience. This service uses cookies to track your actions, including the time you spend on our site and the pages you visit. Please note that none of your personal data is collected through the use of our Google Analytics account, so we are not able to identify who visits our site. To find out more about Google Analytics, visit the official page.

Google Ads:
‍Weuse Google Ad for advertising purposes on the Internet. The Google Ads program enables us to display relevant advertisements based on the pages of the site you visit. This information is collected by a cookie placed on your computer. THIS COOKIE WILL NOT IDENTIFY ANY PERSONAL DATA AND WILL NOT AUTHORIZE ACCESS TO YOUR COMPUTER. Thanks to Google Ads, we are able to personalize our marketing actions to meet your needs and display only those ads that are likely to appeal to you.

Facebook: personalized audience pixel (personalized audience for your website):
‍AFacebook personalized audience pixel is a piece of code installed on each page of your site that collects and transmits user-defined data to Facebook's marketing program. We use this service to collect data related to user behavior on our site. Among the information collected by the pixel is the user's browsing session, which is sent to Facebook along with a hashed ID and the URL visited by the user. Each Facebook user has a unique Facebook ID, regardless of the device used, which helps us monitor visitors as they access our site from different types of devices. We use this data for marketing purposes and specifically to target advertisements with the Facebook advertising platform.
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‍Newsletter:
‍Youwill only receive advertising information via our newsletter if you authorize us to use your e-mail address for this purpose. Our site or its subsidiaries will never send you newsletters or advertising e-mails if you have not subscribed to them. By subscribing to our newsletter, you can select your areas of interest in order to receive related e-mails. We use this information and your personal details to send you information of interest to you. If you prefer to unsubscribe from our newsletter or advertising e-mails, you can click on the unsubscribe link at the bottom of our e-mails.